Challenge: A customer recently experienced a critical social engineering incident, compromising user login sessions, and resulting in unauthorized access to sensitive data.

Actions: The need for cloud application user monitoring was evident. During a free pilot of the service, the customer was alerted of 10 foreign logins that had gone unnoticed. SpearTip provided a comprehensive report illustrating their Microsoft Risk Score, which was below the industry-standard benchmark, and highlighted policy changes within their license agreement that could significantly elevate their risk score.

Results: The pilot significantly improved the customer’s risk score and exposure by enhancing their security posture. The customer expanded their pilot to a full-time service, helping prevent additional incidents in the long term.